Privacy Policy

Effective Date: May 7, 2026

At LineTech AV (“LineTech AV”, “we”, “our”, or “us”), we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect information collected through our website, services, and communications.

By using our website, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We may collect personal information that you voluntarily provide to us, including:

Full name
Email address
Phone number
Company or organization name
Mailing address
Project or service inquiry details
Billing and payment information (when applicable)

We may also automatically collect certain technical information when you visit our website, including:

IP address
Browser type and version
Device information
Operating system
Website usage and interaction data
Cookies and tracking technologies

2. How We Use Your Information

We use collected information to:

Respond to inquiries and service requests
Provide quotations, proposals, and support
Deliver and manage our services
Process transactions and invoices
Improve website functionality and user experience
Send updates, service notices, and marketing communications
Maintain website security and prevent fraud
Comply with legal and regulatory obligations

We only collect information reasonably necessary for legitimate business purposes.

3. Consent

By submitting personal information through our website, forms, email communications, or service interactions, you consent to the collection and use of your information as outlined in this Privacy Policy.

You may withdraw your consent at any time, subject to legal or contractual obligations.

4. Cookies & Analytics

Our website uses cookies and similar technologies to improve user experience, analyze website traffic, and enhance website performance.

Cookies may be used to:

Remember user preferences
Improve website functionality
Analyze visitor behavior and website traffic
Support marketing and advertising efforts

We may use third-party analytics providers such as:

Google Analytics
Meta/Facebook Pixel
Other analytics or advertising platforms

These providers may collect information in accordance with their own privacy policies.

You can modify your browser settings to refuse cookies or notify you when cookies are being used. Disabling cookies may affect certain website functionality.

5. Marketing Communications

If you opt in to receive communications from us, we may send you:

Company updates
Promotional offers
Service announcements
Industry news
Event information

You may unsubscribe from marketing communications at any time by clicking the unsubscribe link in our emails or by contacting us directly.

We comply with applicable anti-spam legislation, including Canada’s Anti-Spam Legislation (CASL).

6. Sharing of Information

We do not sell your personal information.

We may share information with trusted third-party providers who assist us in operating our business, including:

Website hosting providers
Payment processors
IT and cloud service providers
Email and marketing platforms
Analytics providers

These providers are only given access to information necessary to perform their services and are expected to protect your information.

We may also disclose information where required by law or to protect our legal rights.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect personal information against unauthorized access, disclosure, alteration, or destruction.

Security measures may include:

SSL encryption
Secure hosting environments
Access controls
Malware and security monitoring
Regular software updates

While we take reasonable steps to protect your information, no method of electronic transmission or storage is completely secure.

8. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce agreements.

9. Your Rights

Depending on your location and applicable laws, you may have the right to:

Access personal information we hold about you
Request corrections to inaccurate information
Withdraw consent
Request deletion of personal information
Request information about how your data is used

To exercise these rights, please contact us using the information below.

10. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of external websites.

We encourage users to review the privacy policies of third-party sites they visit.

11. Children’s Privacy

Our website and services are not intended for children under the age of 13, and we do not knowingly collect personal information from children.

12. International Visitors

If you access our website from outside Canada, you understand that your information may be processed and stored in Canada or other jurisdictions where our service providers operate.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes. Updates will be posted on this page with a revised effective date.

We encourage users to review this Privacy Policy regularly.

14. Contact Information

If you have questions about this Privacy Policy or how your information is handled, please contact:

LineTech AV
#106 – 1077 Boundary Rd
Oshawa, Ontario L1J 8P8
Canada

Email: admin@linetechav.com
Website: www.linetechav.com